We try to ship all orders within seven business days. Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by www.www.hillsandvalleys.in Or “Hills & Valleys.” are not insured against loss or damage. You need to check the parcel / packet while accepting the same.
Depending on the product availability, few orders might take more than 14-16 days to ship. Customers will be contacted by e-mail OR mobile if there is any such problem related to processing the order or shipping the product in time.
For the orders intended to be received before a specific event or a festival, where specific delivery time-frame is important, customers are advised to place the order at least 30 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.
We dispatch the orders through First Flight Couriers, DTDC, Professional, India Post’s Speed Post or Palande Couriers. To get the ordered product in time, kindly ensure that your PIN code is serviced by respective shipping companies (kindly check their respective websites).
Currently, we ship our products only within India.